IT Support Technician (M/F/X)
Key informations
CDI
Defense
Not eligible for teleworking
Liège
Skills
Windows and Active Directory
Hardware maintenance and deployment
Networks and industrial environment
Profile
BAC +3
> 2 years
About IT Link
Committed to equal opportunity, we believe that diversity is a strength.
We respect, appreciate, and value everyone’s differences: it’s your skills and personal qualities that will be taken into account.
“Connect and Create for Change”… with us!
IT Link – Experts in Connected Systems
For 35 years, IT Link has been connecting technologies, objects, and people to address the major challenges facing our society today—such as the environment, health, and security.
We support our clients in their innovation and transformation projects, from embedded technologies to business applications, including cloud solutions and data science.
To achieve this, we rely on our 750 Linkers across 14 offices worldwide (France, Benelux, Canada, and Morocco).
By 2025, our goal is to reach 1,000 employees to support our strong growth.
Job description
As part of its operations, a technology company is looking for an IT Support Technician – Level 2 to provide on-site IT support in both office and industrial environments.
Your responsibilities:
- Diagnose and resolve technical incidents, both on-site and remotely
- Assist, train, and advise end users
- Install, configure, and maintain workstations, printers, and industrial equipment
- Manage user access through Active Directory
- Support the management of local network infrastructure (VLANs, switches, cabling)
- Document procedures and track interventions using an ITSM tool
- Collaborate with IT teams and operational stakeholders
- Contribute to technical projects, including the deployment of new machines or industrial systems
Profile
A company is seeking an IT Support Technician – Level 2 to provide high-quality support in a dynamic and technically demanding environment.
Key Technical Skills
- Degree in IT or equivalent experience
- Experience in technical support or infrastructure
- Fluent in Dutch (mandatory); French is a plus
- Strong knowledge of Windows 10/11, Active Directory
- Hardware maintenance and workstation deployment
- Basic networking (VLANs, switches, cabling)
- Familiar with Linux and scripting (PowerShell/Bash)
- Proficient in Microsoft Office and ITSM tools
- Understanding of IT security and ITIL best practices
Soft Skills
- Autonomous, reliable, and proactive
- Team player with strong communication skills
- Able to prioritize and document effectively
- Service-oriented and adaptable to change
Recruitment process
A process with simple steps:
- Meetings with our Business and Recruitment teams to get to know each other and ensure alignment between your career goals and our activities
- Support during the client meeting: we take the time to brief you on the project context and technical expectations beforehand, and we attend the meeting with the technical lead by your side. It's the perfect opportunity to discover the environment of the project you may join!
- Is the feedback positive? We’ll finalize the administrative steps and welcome you to the Linker community through our personalized onboarding program!
An idea, a future? Let’s build it together.
Some advantages of working at IT Link
Personalized career management
Full salary package, health care, pension, ...
Company vehicle or multi-modal mobility subscription
32 days of paid vacation per year
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